Since Edward Bessenbacher founded the company in 1933, our commitment is driven by our underlying dedication to people - both you as our customers and to our own staff. As a family-run business, we are especially focused on how personal involvement can change the dynamics of business for the better. It's the reason why we treat customers like family - you look out for their best interests and you'll go the extra mile. This is our on-going promise to you.
With the third generation leading the company, we are committed to these core values more than ever before. However, this couldn't be done without our excellent support staff who bring a new meaning to the word "dedicated". The average staff person at The Bessenbacher Co. has 17 years of experience with our company. some of this is family, but some of this is staff that has become family. We mention this because this kind of longevity is a benefit. It brings a consistent approach to customer service - something that can only benefit your company.
Don't take just our word for it. The Kansas City Star highlighted the commitment of one Bessenbacher employee - Katherine Nelson, who worked for us for 64 years. The story really doesn't do her impact on The Bessenbacher Co. justice. But, we do feel it represents our belief that treating customers and staff like family is a good way to do business.

